Do You Ship Internationally?


Depending on your country and the shipping service you choose, you may be required to pay additional import or customs fees by your government in order to receive your package. Any additional charges are the full responsibility of the customer, and should be taken into consideration before placing an order. Vimergy is not responsible for paying fees imposed by customs. 


If a package is refused at by the customer or customs, discarded, returned or destroyed it is the customers full responsibility for the order, and we will be unable to reship. If a package is refused or denied and we do happen to receive the package back you will receive credit for the items minus shipping fees. Shipping charges or any other customs fees are non-refundable. We recommend all International shipments to include their phone numbers in case of delivery issues. We are not responsibly for following up on International orders if there are delays or delivery issues. Once it leaves the US, you will be responsible to contact your local post office and followup. 

Also note, some items are not able to be imported into specific countries. Please know your countries laws before ordering.


If you're in the following countries, please contact our distributors direct for fast shipping and no customs fees:


Australia / New Zealand

United Kingdom





South Africa

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