Health Savings Accounts HSA / FSA Questions

If your HSA card did not work on our site, you may be able to try purchasing through TrueMed which will allow you to pay with HSA/FSA card.

We recently partnered with TrueMed to help with HSA and FSA transactions.

There may be a few questions to answer when you are checking out then you can input your HSA or FSA card, TrueMed will confirm if you are able to use the card for the purchase. In some cases they may need more information.

When you go to check out please see the TrueMed payment option if you wish to input your HSA/FSA card.

You may also place the order on our site and we can provide a receipt to submit for reimbursement if the card is not going through.

Some Health Savings cards work on our site, however, they do vary and some do not work.

Depending on your HSA account they may also require an RX or recommendation for over the counter products from your health care professional to be covered by HSA.  Accounts may vary depending on the provider. 

If you have questions about TrueMed or need support.

You may contact TrueMed support, they can provide more details. support@truemed.com https://help.truemed.com/